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EXERCISE TYPE

District Dilemmas
level A
Non-Management
Timing
60 mins
Code:
NAR-DD
 
 
 

Description

Participants meet as members of a quality circle team within a District Council Office. As a panel they have collective responsibility to assist a wider group of colleagues, namely helping to resolve pressing office problems. Their specific task is to make recommendations for handling: a neighbourhood dispute, a planning permission request, the use of an open public space and the rescheduling of waste services. A team approach is required for final recommendations.

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Criteria

  • Flexibility
  • Integrity
  • Planning & Organising
  • Leadership
  • Organisational Sensitivity
  • Judgement
  • Problem Analysis
  • Decisiveness
  • Persuasive Oral Communication
  • Interpersonal Sensitivity
  • Teamwork
  • Initiative
  • Customer Service
 
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