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EXERCISE TYPE

The Office Assistant
level A
Non-Management
Timing
80 mins
Code:
INB-TOA
 
 
 

Description

The Participant assumes the role of an Office Assistant who has been sent by a Recruitment Agency to the Council Tax Office of Lowborough County Council. Due to the last Office Assistant leaving the job without giving notice there is no handover period. The Participant is required to deal with issues such as arranging meetings for the Council Tax Office Managers, co-ordinating their diaries, ordering stationery supplies, dealing with queries and responding to customer complaints.

To place an order or discuss your needs further, call us or email customersupport@adc.uk.com

Criteria

  • Attention to Detail
  • Planning & Organising
  • Judgement
  • Problem Analysis
  • Decisiveness
  • Written Communication
  • Interpersonal Sensitivity
  • Initiative
  • Customer Service
 
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