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EXERCISE TYPE

The Incident
level D
Middle Management
Timing
75 mins
Code:
IS-I-TI
 
 
 

Description

The Participant assumes the role of the Assistant Director of Internal Project Co-ordination for the Department of Personal Data, which is responsible for the collection, co-ordination and dissemination of all personal data for use by other government departments. The Participant is required to meet with a colleague to discuss a ministerial briefing in preparation for the opening of a new Computer Data Centre. The colleague is the Chair of the Task Force responsible for overseeing the launch of the Centre. The challenge for the Participant is to brief the colleague that the meeting agenda has now changed due to a serious security breach and to liaise with the colleague to address ministerial and public concerns, agree the content and actions required, and to motivate the colleague to agree a high level plan of the next steps to take to resolve the situation.

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Criteria

  • Interpersonal Sensitivity
  • Judgement
  • Leadership
  • Listening
  • Organisational Sensitivity
  • Persuasive Oral Communication
  • Planning & Organising
  • Problem Analysis
  • Tenacity
 
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